Orders will be delivered by FedEx, USPS or the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.
- Do you ship internationally?
- How long does it take before my order gets shipped?
Your order will be processed and shipped the same day.
For US orders:
3-5 business days
For Global orders:
8-12 business days
In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.
- How can I check my order status?
Sign in to your Account (the one that you made your order with) and track order. In some instances, the carrier's tracking information may only be available a few business days after the order is shipped.
RETURNS AND EXCHANGES
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return please send an email to firstname.lastname@example.org
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.